Updated recommendations as of April 1, 2022; BC Provincial Health Officer: 

“For health care providers, BC’s response to the COVID-19 pandemic will also continue to emphasize the implementation of a comprehensive hierarchy of infection prevention and exposure control measures to mitigate the transmission of SARS-CoV-2, the causative agent of COVID-19. This includes regular cleaning and disinfection, screening for COVID-19 risks, ensuring appropriate ventilation, staying home when sick, practicing diligent hand hygiene, and the appropriate use of personal protective equipment (PPE).”

What to expect at the Clinic Visit?

To reduce the number of people in one space at any given time, you are asked to arrive no more than 5 minutes before your appointment time at the clinic. If you arrive too early, and the waiting room is occupied, you are asked to wait in an alternate area: either outside, or in your car, until the appointment time. ​

A screening questionnaire for COVID-19 symptoms will be reviewed before the commencement of the treatment.  Consent to the treatment given COVID 19 risks will be required at each visit: consent for touch and interactions within 2m distance.​

The appointment will be cancelled immediately if either the patient or the practitioner presents with symptoms that may be signs of COVID-19.  If you are feeling unwell, please call to reschedule your appointment or change your appointment to a virtual session to maintain the health and well-being of all.       

Clients with higher risk profiles and/or weakened immune systems could consider alternatives for care such as TeleHealth or  a home visit.

A contactless payment terminal is available for payment and receipts will be delivered via email whenever possible.

Both the therapist and the client are still required to wear a face mask on-site; you are welcomed to bring your own or you will be provided a disposable one. 

Hand sanitizer is provided in the waiting room and treatment room for maintaining hand hygiene upon entry and before leaving the facility.

The treatment room/office and common areas are regularly cleaned and disinfected at all touch surfaces, including office and entrance door handles (inside and outside), treatment tables, and furniture.

How to prepare for a home visit?

A screening questionnaire for COVID-19 symptoms needs to be filled out before the visit (form sent via email) or verbally reviewed before the commencement of the treatment.  Consent to the treatment given COVID 19 risks will be required at each visit: consent for touch and interactions within 2m distance.​

In preparation for the home visit all the clients are asked to wash hands before the session begins, wear a mask, and have a well-ventilated room with a window that can open. A therapist will come to your home with all the equipment needed and you just have to open the door!